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Privacy Policy & Cookies

Privacy Policy

Your privacy is important to us. It is Flair Creatives’ policy to respect your privacy and comply with applicable law and regulation regarding personal information we may collect about you on our website, https://www.flaircreatives.at.

Personal information is any information about you which can be used to identify you (such as name, phone number, and email).

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 28 April 2021.
Last updated: 28 April 2021

Information We Collect

Information we collect falls into one of two categories: 

  • “Voluntarily provided” information – any information you knowingly and actively provide us (e.g. by using our contact form).
  • “Automatically collected” information – any information automatically sent by your devices in the course of accessing our website.

 

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:

  • Name
  • Email
  • Phone/mobile number
  • Company name 
  • Company website

 

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or statistical purposes.

Children’s Privacy

Our services are business to business (B2B) services and aren’t aimed at people under the age of 18. We do not knowingly collect personal information about people under 18.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators
  • our employees, contractors, and/or related entities
  • our existing or potential agents or business partners
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • an entity that buys, or to which we transfer all or substantially all of our assets and business

 

Third parties we currently use include:

  • Google Analytics

 

Your Rights and Controlling Your Personal Information

You may request details of the personal information that we hold about you. You have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website and services. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us under the address disclosed in section “Contact Us” on this website if you have questions about this or any other data protection related issues.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller / Data Processor

The data processing controller on this website is:

Natalie Bauer
Flair Creatives e.U.
Am Teich 6/1/11
2331, Vösendorf
Austria 

E-Mail: info@flaircreatives.at

Legal Bases for Processing Your Personal Information

We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner. 

Compliance with Law

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Natalie Bauer
info@flaircreatives.at

 

Cookie Policy

We use cookies to help improve your experience of our website at https://www.flaircreatives.at. This cookie policy is part of Flair Creatives’ privacy policy. 

We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://www.flaircreatives.at. In such a case, we may be unable to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone), and to personalize your content (e.g. language).

Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.

Cookies set by other sites and companies (i.e. third parties) are called third-party cookies They can be used to track you on other websites that use the same third-party service.

Types of cookies that our website uses

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing.

We use essential cookies to enable certain functions on our website.

Performance cookies

Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. They do not collect personal information about you.

We use performance cookies on our site.

Functionality cookies

Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services.

We use functionality cookies for selected features on our site.

Still got
questions?

What does working with Flair Creatives look like?

In our first call, we’ll find out whether we can help your brand. We’ll go through the challenges you face in your marketing campaigns and see how we can solve these together.

When it’s clear from our call that we are a great fit, we will send you a non-binding offer. We’ll only make you an offer if we’re convinced that we can deliver the right solution to your challenges.

With our Graphic Design Retainers, we can support you with your day-to-day campaigns and take over the entire design process so that you can focus on your work while knowing you can rely on us to deliver high quality designs on time.

How much do your services cost?

It depends. To create an offer for our cooperation, we need to know your challenges, your needs, and the types of campaigns you’re working on.

Get in touch and let’s talk about your needs.

What do we need to deliver?

An hour of your time to discuss your goals and needs as well as regular communication to align our designs with your work.

Your brand manual and your company logo in vector format.

We’ll also let you know what we’ll need for specific campaigns but, where possible, will source the assets for you.